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[VIP] Subscription Button doesn't work?

Discussion in 'Technical Support/Help Desk' started by whgssh, Apr 13, 2015.

  1. whgssh

    whgssh Ravishingly Attractive

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    273
    So I donated for VIP a month ago but with the subscription button later on today I joined and I was an Addict not VIP when I was supposed to be VIP because I subscribed so I think it doesn't work or does it?
     
    whgssh, Apr 13, 2015
    #1
  2. whgssh

    whgssh Ravishingly Attractive

    Posts:
    273
    So if it doesn't work tell me so I can pay manually. I just don't want to OVERPAY so I don't get any problems.
     
    whgssh, Apr 13, 2015
    #2
  3. Khan

    Khan

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    1,145
    VIP in TF2 is a monthly subscription. Each VIP donation earns you 30 days of Premium VIP on our TF2 servers. If you would like to donate for another 30 days, I'll get you set up with VIP again.
     
    Khan, Apr 13, 2015
    #3
    • Agree Agree x 1
  4. Gavlan

    Gavlan Member

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    1,394
    I think that the issue here is that the player "subscribed" to auto-pay monthly and wants to know if they should go ahead and pay again since it hasn't auto-subbed or if they should wait for it to aut-sub.
     
    Gavlan, Apr 13, 2015
    #4
  5. Khan

    Khan

    Posts:
    1,145
    Yep. We've discussed privately and taken care of it.
     
    Khan, Apr 13, 2015
    #5
  6. whgssh

    whgssh Ravishingly Attractive

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    Yeah I already talk with Woody and Khan i donated manually.
     
    whgssh, Apr 13, 2015
    #6
  7. Gavlan

    Gavlan Member

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    1,394
    Alright well glad you all got that figured out
     
    Gavlan, Apr 13, 2015
    #7
  8. whgssh

    whgssh Ravishingly Attractive

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    O
    Thanks
     
    whgssh, Apr 13, 2015
    #8
  9. Woody

    Woody Administrator Founder

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    I don't see you ever subscribing to VIP. I do see you manually donated twice. If you do donate for a subscription it will auto renew every month and you don't have to worry about it. I just fixed the automated system a few minutes ago.
     
    Woody, Apr 13, 2015
    #9
  10. whgssh

    whgssh Ravishingly Attractive

    Posts:
    273
    Im %100 sure that the first time i clicked SUBSCRIBE but i think at that time it didnt work next month i will subscribe but yeah im sure i did click on subscribe the first time
     
    whgssh, Apr 13, 2015
    #10
  11. Woody

    Woody Administrator Founder

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    Very weird. May have been an issue with paypal. A few people have subscriptions and they seem to be working. Let me know if you have any other issues!
     
    Woody, Apr 13, 2015
    #11
  12. whgssh

    whgssh Ravishingly Attractive

    Posts:
    273
    Ok its not a bug deal tho i will just subscribe next month and ta da but nothing "big" o and may i know what new VIP perks are you adding and MAYBE when please? Im just really curious
     
    whgssh, Apr 13, 2015
    #12

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